Kentronics Mission Statement (Quality Policy)
"Where Service Counts!"
It is our mission to provide comprehensive, one-stop, electronic repair services to the Petroleum and Precision Ag Industries.
We focus on the highest levels of customer satisfaction through our commitment to –
• Our technical and professional excellence
• Cost-effective outcomes
• Extremely high reliability
• Outstanding customer service and turn around timeframes
• Continual Improvement and adherence to our Quality Standard – ISO9001
Our experience and knowledge reduce trouble shooting time and ensure that all problems with your equipment are addressed accurately.
Kentronics has established quality objectives which are monitored, reported on and continually improved.
Kentronics employees continually update their skills and learn new tools and techniques to keep pace with developments in the industry. We also maintain very close relationships with manufacturers allowing us to offer customer satisfaction even in unusual service situations.
The entire team at Kentronics are focussed on providing positive outcomes for all of our customers. We are extremely proud of the reputation we have built based on an exceptional level of service, however we continue to seek new ways to improve and deliver even better results.
Issue: July 2019